Privacy Notice – Gridiron Gastropub
This privacy notice explains how Gridiron Gastropub, our brand, collects, uses, discloses and otherwise processes your information in connection with our website, online experiences, and mobile apps when you visit our restaurant or otherwise engage with us.
Gridiron Gastropub is owned and controlled by HOF Village Concessions II, LLC, a Delaware limited liability company a wholly owned subsidiary of Hall of Fame Resort & Entertainment Company, a Delaware company, and its subsidiaries and affiliates (collectively “we”, “us”, or “our”) is committed to safeguarding your privacy when visiting the Gridiron Gastropub website (www.gridirongastropub.com) or through the use of our mobile applications (collectively “Services”). By visiting the website or using the mobile application, you acknowledge that the collection, use, and sharing of your information will take place as described in this Privacy Notice. The Privacy Notice does not cover practices of companies we do not own or control.
Note that the Hall of Fame Village website (www.hofvillage.com) has a separate privacy policy.
What Is Personal Information?
Personal information means any personally identifiable information that could be reasonably linked, directly or indirectly, to you such as your name, email address, or IP address. For example, when you place an order online, to fulfill your order, we collect personal information, such as name, address, phone number and credit or debit card information. Some laws define “personal information” differently, and we use those definitions when they are applicable.
1. Information We Obtain
Personal information includes, but is not limited to:
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Personal identifiers, such as first name, last name, alias, postal address, email address, unique personal identifier, IP address, email address, or other similar identifiers
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Internet or other electronic network activity information, including, but not limited to, browsing history, search history, connected devices and information regarding your interaction with an internet web site, application, or advertisement
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Geolocation data
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Biometric information
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Device information
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Professional or employment-related information
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Payment and transaction information used to fulfill your order and complete your transaction, detect and prevent fraud, and inform our advertising and marketing efforts
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Comments, chat and opinions to evaluate and improve our products and services and to inform our marketing and advertising activities.
Other examples of personal information collected include interactions through social media channels, traffic patterns, number of visits to certain pages, visits from other Internet sites or to third-party Internet sites linked to the websites, use of particular services and interest in services, information or features of the websites or other parties made available through or found at the websites.
2. How Do We Collect Personal Information?
The Services use cookies and web beacons when you visit our websites/apps or submit information through our submission forms, contact us, send information directly to us, or upload information to our platforms. We may also receive personal data collected by our affiliates, service providers, or other third-party providers.
A cookie is a text file placed on your computer’s hard drive that identifies your computer so the site can remember information you provided or activities you carried out on our site. The cookies can only contain data you provided about yourself. Cookies cannot examine your computer or read data from it. Most browsers are initially set up to accept cookies. By clicking on the Help portion of your browser's menu bar, you can learn how to reset your browser to refuse all cookies or indicate when a cookie is being sent.
A web beacon, also known as an internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to the web server. The information we may obtain in this manner may include the IP address of your device, identifiers associated with your device, web browser characteristics, browsing history, device characteristics, language preferences, referring URLs, clickstream data, and dates and times of visits.
Our Services also utilize Google Analytics Demographics and Interest Reporting Learn more about how you can manage what information Google collects here.
We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. Our site is not designed to respond to do not track signals or similar mechanisms from browsers. Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note that without these technologies, you may not be able to use all of the features of our site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
3. How We Use Personal Information
Process Transactions
Process your transactions online or in-person and to communicate with you about those transactions.
Marketing
Personal information may be used to assist with marketing programs designed to identify broad market groups for specific promotional opportunities. By providing personal information you agree to be placed on marketing lists and may receive promotional notices from us or our affiliates. Personal information may be used to provide anonymous statistical analysis of visitor traffic patterns, administer the websites and servers, to allow for the auditing of our services by third parties and to improve our services.
Operational Use
We may use your personal information to make the Services more helpful and useful for our visitors. Examples include using your information to complete transactions requested by you (such as your purchase of a product or service through the websites or mobile applications), to send you administrative communications either about your account with us, or to share your personal information to allow our staff to respond more promptly to your questions or requests when you call.
Third Parties
We disclose personal data to service providers who help us perform functions on our behalf including security and fraud prevention, analytics, and communication providers. Your personal information may be shared with third parties for use in advertising campaign delivery or to provide more relevant advertising. Your personal information may be combined with additional information provided by you or augmented from other data sources.
We will not sell or rent any personal information collected with any party not affiliated with us without your express written consent- except as set forth in the “Exceptions” section below.
We may share your geolocation information with service providers that perform certain functions or services on our behalf. These companies are authorized to use precise geolocation information only as necessary to provide these services to us. We also may share your geolocation information with third parties so that they may provide you with geographically relevant advertising. If you wish to stop the further collection of your geolocation information, whether collected through location services, Bluetooth, or microphone access technology, please opt out using your device settings.
Exceptions
Special circumstances - We may monitor and, when we believe in good faith that disclosure is required, disclose personal information to protect the security, property and/or assets from unauthorized use, or misuse, of our websites or mobile application.
We reserve the right to disclose personal information of the users of the Services: (1) for any law enforcement purpose at the request of any law enforcement body or in response to subpoena or as otherwise required by law, court or administrative agency; (2) to enforce our Terms of Service or to protect the security, quality or integrity of our websites; (3) to exercise or protect the rights, property or personal safety of our users or others.
Sale of assets - No part of this Privacy Notice is intended to interfere with our ability to transfer all or part of its businesses or assets, including the Services to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. We specifically reserve the right to transfer personal information collected from the websites to the buyer of that portion of our business relating to that information. You may opt out of continued use of your information by any buyer of the Services.
Interest-based advertising
We may obtain information about your online activities to provide you with advertising about products and services that may be tailored to your interests. You may see our ads on other websites or apps because we use third-party ad services. The information ad services may collect includes data about your visits to our websites or apps. The data collection takes place on our websites and on third-party websites and apps that participate in these ad services. To learn more about how to opt out of interest-based advertising, please visit www.aboutads.info/choices and www.networkadvertising.org/choice/. You may opt out of interest-based advertising on mobile devices by activating the “Limit Ad Tracking” or equivalent feature offered by your mobile platform.
4. How We Retain Your Personal Information
We will retain your Personal Information for the purposes for which the information was collected, as outlined in this Notice. We will retain and use your information to the extent necessary to manage your relationship with us, personalize and improve your overall customer experience, and to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this Statement.
5. How We Safeguard Your Personal Information
​We will take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration and destruction. We have implemented appropriate physical, electronic, and managerial procedures to help safeguard and secure your information. Unfortunately, no security system is 100% secure, thus, we cannot guarantee the security of the information you provide to us via the Services.
6. LInks to Other Internet Sites
The websites and mobile applications may contain links to other online services or otherwise enable you to connect with third-party websites, apps, features, plug-ins, tools, widgets and social networking services. These third-party sites operate independently, they may not follow the same privacy practices, and we are not responsible for these third parties’ information practices. We strongly encourage you to review the privacy policies and terms of the third-party providers prior to submitting any personal information to them.
7. Children and Privacy
We do not knowingly collect personal information from children in connection with our Services without the consent of a parent or guardian. If we become aware an individual under the age of 13 has provided personally identifiable information through our Services, we will immediately remove the individual’s personally identifiable information from our files. If you are using our Services on behalf of a child under the age of 13 you must either be the child’s parent or guardian or have the permission of that child’s parent or guardian, to supply the required information.
8. European Territory Visitors
In compliance with the European General Data Protection Regulation (GDPR), we provide specific additional rights for individuals who interact with us such as the right to access, rectification, right to object, to complaint, erasure and blockage (see additional detail below). In some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it not required by law. In some cases, we may also need you to provide us with additional information to verify your identity and nature of the request.
Our Services are hosted and operated in the United States (U.S.) and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any personal data about you, regardless of whether provided by you or obtained from a third party, is being provided to us in the U.S. and will be hosted on U.S. servers, and you authorized us to transfer, store and process your information to and in the U.S.
Where we process your data on your consent, you have the right to revoke your consent at any time. Any data we continue to hold on this basis will be deleted. When seeking access, erasure, or rectification we may seek further information from you in relation to your request. We will endeavor to process any such requests as soon as possible. You also have the following rights:
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The right to access your personal data held by us.
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The right to the erasure of your data where your personal data is no longer necessary for the purpose it was collected, where you revoke your consent to data processed solely on this basis, where you object to processing in circumstances where we rely on our legitimate interest and no compelling legitimate grounds exist to continue processing activities, your data has been unlawfully process, or reassure is required to fulfill a legal obligation.
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The right to have any data we hold rectified if it is incorrect.
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The right to apply for a restriction of the processing of your data where you dispute the correctness of the data held by us, where processing is unlawful, data is no longer required by the controller but is required by you for the exercise of defense of a legal claim, or you have raised an objection to processing where is not certain whether the legitimate grounds relied upon by the controller override your objection.
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The right to object to the processing of your data where it is being processed by us under our legitimate interest where you have particular grounds for such objection.
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The right to portability of your data.
Right to File Complaint: You have the right to file a complaint about our practices with respect to your personal data with the supervisory authority of your country or European Union member state. A list of supervisory authorities is available here: https://edpb.europa.eu/about-edpb/about-edpb/members_en.
9. California Privacy Rights
California consumers have a right to knowledge, access, and deletion of their personal information under the California Consumer Privacy Act. California consumers also have the right to opt out of the sale of their personal information by a business and a right not to be discriminated against for exercising their California privacy rights. We do not knowingly sell the personal information of California consumers and does not discriminate in response to privacy rights requests. We may disclose personal information to vendors that facilitate advertising and marketing through cookies or other tracking technologies through our Services.
We are providing notice of our privacy practices in this Privacy Notice. The Privacy Notice includes what personal information is collected, the source of the personal information, and purposes of use, as well as whether our discloses that personal information and if so, the categories of third parties to whom it is disclosed.
California consumers can exercise their rights directly or through an authorized agent by the means listed in the How to Contact Us section below. If we delete your personal information, we will both render certain personal information about you permanently unrecoverable and also deidentify certain personal information.
10. permission for Use
We may collect and use personal information that you submit through the Services in any manner consistent with uses in this Privacy Notice or disclosed elsewhere on the Services at the point you submit such personal information.
11. Privacy Notice Updates
We reserve the right to change this Privacy Notice from time to time. We will not reduce your rights under the Privacy Notice without your explicit consent. When you use the Services you should check the date of this Privacy Notice and review any changes since the last version.
12. How to Contact Us
Privacy questions, comments or requests regarding this Privacy Notice are welcomed and should be addressed to marketing@hofvillage.com or by mail to:
Attention: Marketing
Gridiron Gastropub
2101 Hall of Fame Way, Suite 1
Canton, OH 44708